Government agencies face rising expectations for faster services, but outdated forms and compliance gaps can slow everything down. Streamline your citizen interactions, permits, and public records with modern, secure, and accessible tools, built for the future of digital governance.
You can digitize how people apply for licenses, permits, and registrations. From building permits to special event requests, every submission is automatically routed, tracked, and stored, making your approval process faster and more transparent.
Make it easier for residents to report local issues, file complaints, or submit service needs using mobile-ready forms. Each request is guided through a structured workflow to avoid delays and improve response time.
Accept public record requests online, automate their processing, and securely deliver responses. With encrypted data handling and timestamped audit trails, you maintain transparency while managing requests efficiently.
Collect and validate information for compliance filings in a secure, structured environment. You meet regulatory obligations while freeing teams from redundant document review and back‑and‑forth edits.
Make funding opportunities more accessible with easy-to-navigate application portals. You allow individuals and organizations to upload required documents and track application status without needing in-person follow-ups.
From registration to public comment collection, you run smoother public meetings with digital tools that organize agendas and track outcomes, keeping transparency front and center.
Field staff save time with mobile inspection forms and auto-synced violation records. You ensure that enforcement activities are consistent and always properly documented.
Use mobile-friendly tools to collect resource needs, damage reports, and volunteer details during a crisis. You respond quicker and track real-time inputs more effectively.
Help procurement officers manage vendor onboarding, bids, and contracts using structured digital workflows. Your entire vendor lifecycle becomes faster, more secure, and compliant.
From business licenses to benefit programs, each public sector unit manages complex services that rely on outdated, disconnected processes. With purpose-built digital forms and compliance-ready workflows, you modernize service delivery while keeping every submission secure, accessible, and easy to manage.
- Business license applications
- Building permit requests
- Special event permit submissions
- Utility connection & disconnection forms
- Property tax appeal submissions
- Zoning variance applications
- Public works service requests
- Code violation and inspection reports
- Recreational facility booking forms
- Parking permit applications
- Public assistance program applications
- Eligibility verification forms
- Client intake and service enrollment forms
- Appointment scheduling & rescheduling requests
- Resource request forms for community programs
- Facility reservation requests
- Digital forms for feedback and surveys
- Program evaluation submissions
- Public comment & community input forms
- Volunteer registration & onboarding
- Regulatory compliance filing forms
- Inspection scheduling and documentation
- Professional certification & renewal forms
- Violation reporting and corrective action plans
- Industry registration and accreditation requests
- Data collection and impact assessments
- Exemption request and justification forms
- Regulatory comment submission portals
- Advisory opinion request forms
- Sector-specific application templates (e.g., health, energy, transport)
- Professional license and credential applications
- License renewal and fee payment forms
- Vehicle registration & transfer forms
- Public benefit program applications
- Grant application and documentation upload portals
- Tax exemption and rebate request forms
- Administrative hearing and complaint submission forms
- Public records access and FOIA request forms
- Compliance reporting tools for state programs
- Emergency relief and funding request applications
We review your agency’s requirements for digital accessibility, regulatory compliance, and secure data handling, ensuring alignment with ADA, NIST, FedRAMP, and Section 508 standards.
Your existing public services and workflows are evaluated to identify high-impact use cases, from license registration to public service request forms, and opportunities to digitize operations securely.
Digital form templates and automation rules are tailored to your agency’s goals. You receive compliant workflows for business licenses, grant applications, inspections, and more.
Our team ensures seamless connection with your databases, case management systems, CRM, or records platforms, enabling secure information exchange across all units.
Internal teams are trained to manage workflows, monitor submissions, and analyze reports. You gain confidence navigating everything from permit approvals to regulatory submissions.
Clear public-facing guides, onboarding tooltips, and multilingual support help citizens navigate online services, making your e-government portal easy, accessible, and inclusive.
Features
Municipal
State
Regulatory
Digital Forms
Document Collection
Workflow Automation
Mobile Access
ADA Compliance
Security Controls
Audit Trails
System Integration
Payment Processing
Multi-language Support
Analytics Dashboard
Compliance Reporting
Paxform’s government solutions incorporate comprehensive compliance features designed for public sector requirements:
- ADA/508 compliance for digital accessibility
- Detailed audit trails for all transactions and system access
- Records retention capabilities aligned with public records laws
- Privacy controls for sensitive citizen information
- Security measures that meet government standards (NIST, FedRAMP, etc.)
- Open meeting law support for public transparency
- Comprehensive documentation for audits and oversight
Our implementation team works closely with your legal and compliance officers to ensure all solutions meet your specific regulatory requirements.
Yes, Paxform offers integration capabilities with major government systems, citizen databases, payment processors, and interagency networks. These integrations can be implemented through standard connectors for popular platforms or custom API connections for proprietary systems. Our government team has extensive experience connecting Paxform with specialized systems used throughout the public sector, including legacy platforms that often present integration challenges.
Paxform implements comprehensive accessibility features to ensure all citizens can access digital government services:
- WCAG 2.1 AA compliance as a baseline standard
- Screen reader compatibility and keyboard navigation
- Clear, consistent navigation and form structures
- Appropriate color contrast and text sizing
- Language translation capabilities
- Alternative completion paths for those with limited technology access
- Compatibility with major assistive technologies
These capabilities ensure your digital services are accessible to citizens of all abilities, in compliance with ADA and Section 508 requirements.
Paxform implements government-grade security measures including:
- End-to-end encryption for all data transmission
- Secure data storage with appropriate segregation
- Role-based access controls with granular permission settings
- Multi-factor authentication options
- Comprehensive audit logging of all system activities
- Regular security assessments and updates
- Data residency options for jurisdiction-specific requirements
Our security approach is designed to meet the stringent requirements of government agencies handling sensitive citizen information.
Yes, all citizen-facing elements of Paxform government solutions are fully responsive and optimized for mobile use. Forms, service requests, status checks, and other interactions work seamlessly on smartphones and tablets, ensuring citizens can access government services from any device. This mobile optimization is particularly valuable for field-based services, emergency situations, and reaching citizens with limited computer access.
Implementation timelines vary based on complexity, but many government organizations successfully deploy initial Paxform solutions within 8-12 weeks. Our implementation approach emphasizes phased deployment, allowing you to transform high-priority citizen services first while developing a comprehensive digital transformation strategy. We work closely with your IT team and department heads to ensure implementation meets your specific procurement requirements, approval processes, and operational considerations.