Sector
Healthcare / Allied Health
Size
10-15 clinic locations
Staff
80-100 clinical staff
Key Challenge
Low intake completion, offline home visits, manual data entry
Implementation
3-4 weeks typical
/ Illustrative scenario /
Typical implementation for a regional health network improving patient intake completion and enabling offline home visit documentation.
Results based on industry benchmarks and typical implementations for organizations of this size and complexity. Actual outcomes vary by organization, adoption rates, and existing processes.
Potential Annual Savings
Clinics can expect savings between $60K-100K per annum.
Less admin follow-up
Expect 40-60% reduction in support queries for your teams.
Complete field documentation
Between 95% to 100% of users will find and complete forms by themselves.
Multi-clinic healthcare providers serving rural and regional communities face operational and digital barriers that impact efficiency, patient experience, and data accuracy.
Organizations in this scenario typically implement Gateway with three core capabilities:
01 . Private Forms for personalized patient dashboards
Patients receive secure login credentials and access personal dashboards showing assigned intake forms, consent documents, and follow-up questionnaires. Forms are automatically assigned based on appointment type or clinical triggers
02 . Offline Access for community nurses
Community nurses download home visit assessment forms to tablets, complete them entirely offline during visits, with automatic sync upon connectivity return.
03 . Advisor Assist for complex health assessments
For complex health assessments requiring detailed patient history, administrative staff use Advisor Assist to guide patients through forms in real-time, ensuring accuracy and completeness.
Organizations implementing this scenario typically see patient intake completion rates increase from 40-50% to 70-85%, with most patients completing forms before appointments. Administrative follow-up time commonly reduces by 40-60%, allowing staff to focus on patient care coordination rather than chasing incomplete paperwork.
Home visit documentation typically reaches 95-100% completion as every assessment can be completed
digitally on-site and synced automatically, eliminating backlogs of paper forms awaiting manual entry.
Annual savings typically range from $60,000-$100,000 from reduced administrative time and improved workflow efficiency. Clinical staff commonly report significant improvement in work satisfaction, particularly around documentation processes.
Organizations implementing this scenario typically see patient intake completion rates increase from 40-50% to 70-85%, with most patients completing forms before appointments. Administrative follow-up time commonly reduces by 40-60%, allowing staff to focus on patient care coordination rather than chasing incomplete paperwork.
Home visit documentation typically reaches 95-100% completion as every assessment can be completed
digitally on-site and synced automatically, eliminating backlogs of paper forms awaiting manual entry.
Annual savings typically range from $60,000-$100,000 from reduced administrative time and improved workflow efficiency. Clinical staff commonly report significant improvement in work satisfaction, particularly around documentation processes.
Every Clinic is different. Book a consultation to discuss how this scenario could be tailored to your specific requirements.
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