Sector
Financial Services / Wealth Management
Size
Mid-sized firm, 50-100 advisors
Client Base
5,000-10,000 active clients
Key Challenge
KYC completion, compliance tracking, onboarding delays
Implementation
3-4 weeks typical
/ Illustrative scenario /
Typical implementation for financial services streamlining client onboarding and ongoing compliance documentation.
Results based on industry benchmarks for financial services organizations of this size. Actual outcomes vary by client demographics, regulatory requirements, and advisor workflows.
Potential Annual Savings
Financial institutions can save up to $50K-80K per annum.
Faster onboarding
Expect 35-50% reduction in support queries for your teams.
KYC Completion
Between 60% to 75% of users will find and complete KYC Forms by themselves.
Financial institutions often face operational bottlenecks in client onboarding and compliance processes, leading to delays, incomplete documentation, and increased administrative workload.
Organizations in this scenario typically implement Gateway with three core capabilities:
01 . Forms Portal for general documentation access
Clients receive secure access to personal portals showing assigned:
02 . Private Forms for client-specific dashboard
Forms are automatically assigned based on client status, account types, and regulatory triggers.
03 . Advisor Assist for complex applications
Advisor Assist enables real-time guidance for complex applications like loan documentation or investment portfolios.
Organizations implementing this scenario typically see 60-75% of clients complete KYC independently without advisor assistance. Compliance completion rates commonly reach 95-100% as clients have clear visibility into requirements. Onboarding cycles often reduce by 35-50% as documentation can proceed asynchronously.
Annual savings typically range from $70,000-$120,000 from reduced administrative overhead and faster time-to-revenue for new clients. Compliance teams report significant reduction in follow-up workload.
Organizations implementing this scenario typically see 60-75% of clients complete KYC independently without advisor assistance. Compliance completion rates commonly reach 95-100% as clients have clear visibility into requirements. Onboarding cycles often reduce by 35-50% as documentation can proceed asynchronously.
Annual savings typically range from $70,000-$120,000 from reduced administrative overhead and faster time-to-revenue for new clients. Compliance teams report significant reduction in follow-up workload.
Every institution is different. Book a consultation to discuss how this scenario could be tailored to your specific requirements.
- SOC 2 Type II Compliant
- GDPR Compliant
- 256-bit Encryption
- CCPA Compliant
- Essential 8 Compliant
Customer data is protected end-to-end with encryption — completely private and never for sale.
